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ATLANTIC-ACM Delivers Metro Carrier Excellence and Global Wholesale Carrier Excellence Awards PDF Print E-mail

For immediate release:

Orlando, October 9, 2006

ATLANTIC-ACM, a leading telecommunications research consultancy, announced today that it delivered its 2006 Metro Carrier Excellence Awards and its 2006 Global Wholesale Carrier Excellence Awards at CompTel’s Fall Convention and Expo at the Marriott World Center in Orlando, Florida.

Awards Winners

From left to right, Fedor Smith, vice president, Atlantic-ACM; Arunas Chesonis, PAETEC; Glenn Russo, group vice president, Level 3; David West, national account manager, Cox Communications; Roland Thornton, executive vice president – wholesale markets, Qwest; Judy Reed Smith, CEO, Atlantic-ACM; Earl Comstock, president and CEO, COMPTEL; Matt Petersen, director of product marketing, BT; Mike Hurley, vice president of sales and marketing, FiberTech; Tom Marx, vice president of national accounts, Time Warner Telecom; John Irwin, vice president – carrier sales, BellSouth; and Jeff George, vice president, AT&T Wholesale.

Metro Carrier Excellence Awards presented today were based on the results of the 2006 Metro Carrier Report Card, which evaluates the performance of Metro Carriers by their wholesale and business customers and is based on more than 5,000 individual carrier evaluations. Awards were presented by Dr. Judy Reed Smith, ATLANTIC-ACM CEO, as follows:

  • AFS: Metro-Specific Facilities-Based Wholesale Service Partner
  • AT&T: Business SONET
  • BellSouth: RBOC/ILEC Service Partner, Business Local Voice
  • Cbeyond: Business PRI
  • Comcast: Business VoIP
  • Cox: MSO Service Partner, Business Local Access, Business Direct Internet Access
  • Fibertech: Metro-Specific Facilities-Based Business Service Partner
  • Level 3: Regional/National Facilities-Based Service Partner, Wholesale Local Access, Wholesale Ethernet, Wholesale Direct Internet Access, Business Transport , Dark Fiber
  • Paetec: CLEC Service Partner, Wholesale PRI
  • Qwest: Wholesale Local Voice, Wholesale Transport Services, Wholesale SONET, Wholesale Direct Internet Access
  • Time Warner Telecom: MSO Service Partner, Business Ethernet
  • XO Communications: Wholesale VoIP

Global Wholesale Awards were based on results from the 2006 edition of ATLANTIC-ACM’s Global Wholesale Carrier Report Card, which evaluates the performance of wholesale carriers from ratings by their resale customers, and were presented as follows:

  • AT&T: Billing, Customer Service, Network Performance, Voice Quality
  • BT: Customer Interface, Provisioning
  • Verizon: Brand, Data Quality, Sales Representatives

About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry’s principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM’s website at www.atlantic-acm.com.

Press Contact:
Members of the press may contact Dr. Judy Reed Smith directly at +1 617 720 3700 or by e-mail at jrs@atlantic-acm.com.

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