For immediate release

Boston, March 16, 2010

ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm, last night delivered its 2010 ATLANTIC-ACM Awards for U.S. Long Haul Wholesale Carrier Excellence at the CompTel Plus Spring 2010 Conference and Expo at the Gaylord Opryland in Nashville, TN. The awards reflect the results of the 2010 edition of ATLANTIC-ACM's U.S. Long Haul Wholesale Carrier Report Card - the industry's principal customer satisfaction benchmarking study, based on more than 1,000 individual carrier evaluations by their wholesale customers.

Winners were as follows:

• AT&T: Brand, Network, Voice Product Quality, Data Product Quality
• Qwest: Provisioning
• Sprint: Provisioning
• XO: Sales Reps, Provisioning, Billing, Customer Service, Voice and Data Product Price, Data Quality

"For the second year in a row, we saw scores for product quality and operations improve while price satisfaction declined," said ATLANTIC-ACM president Fedor Smith.  "The macroeconomic trends and pressures that impacted last year's pricing scores remain at play in this year's scores.  Unlike last year, however, declines in price satisfaction were greater than satisfaction increases in other areas, signaling greater opportunities for price-based wholesalers to capture share." 

About ATLANTIC-ACM

Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry and long-term planning.

For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.

Press Contact:

Members of the press can contact Fedor Smith directly at +1 617 720 3700 or by e-mail at fsmith@atlantic-acm.com