ATLANTIC-ACM‘s internal research team closely tracks and analyzes the industry’s largest carriers, product trends, market developments, and customer satisfaction both domestically and globally, on an ongoing basis. Our resulting models and analyses are regularly used by service providers to make investment and optimization decisions and are frequently sourced by telecom press.

In addition to producing the industry’s principal benchmarking, sizing, and opportunity studies, we leverage four proprietary methodologies to assist clients in capturing and retaining market share, optimizing operations, and establishing superior competitive performance.

ATLANTIC-ACM has published its report card research series since 1995. Covering both the wholesale and business telecom markets, the four annual reports serve to track product trends and provide carriers with unbiased information regarding their relative strengths and weaknesses, based directly on customer feedback. Every year, ATLANTIC-ACM delivers its Service Provider Excellence awards to carriers in recognition of outstanding operations or product ratings in each report’s area of focus. To see past winners, please view our press releases.