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Global Wholesale Long Distance:
Carrier Report Card 2005-2009
$1,950
  
   
 

ATLANTIC-ACM’s lastest annual study of the global wholesale industry, Global Wholesale Long Distance: Carrier Report Card 2005 - 2009 offers insight into the wholesale carriers through ratings by their customers. Wholesale providers will understand their market position with respect to areas such as billing, provisioning, network, customer service and pricing. Resellers will have access to carrier profiles detailing their product offerings as well as individual providers’ strengths and weaknesses.

Valuable analyses of market drivers, statistics and other key data is included in the study.

$1,950

 

  
   
  WHO NEEDS THIS REPORT:  
 
  • Wholesale Providers
  • Long Distance Carriers
  • ILECs (especially RBOCs)
  • CLECs
  • Investment Community
  • Integrated Communications Providers (ICPs)
  • Internet Service Providers
  • Analysts
  • Consultants
  
   
  WHY YOU NEED THIS DATA:    
 
  • Know where the global wholesale competition stands
  • Size the global wholesale long distance market
  • Select a global wholesale provider based on operational and financial performance
  • Assess opportunities to enter the global wholesale long distance arena
  
   
  WHAT YOU GET:    
 
  • Industry Analysis including:
    - History
    - Overall Trends
    - Sizing
    - Buying Decisions
  • Offerings by Provider
  • Scores/Rankings by Provider
  • Scores/Rankings by Category
  • Overall Industry Implications
  • Historic Benchmarking
  
   
  TABLE OF CONTENTS:    
 

Preface

Executive Summary

I. Evolution, Sizing, and Drivers of Global Wholesale

II. Customer Respondent Priorities & Characteristics

III. Leading Global Wholesale Carrier Descriptions 72 – 96 and Offerings
- A. AT&T
- B. Deutsche Telecom
- C. France Telecom
- D. Global Crossing
- E. iBasis
- F. MCI
- G. Primus
- H. Sprint
- I. Telefonica
- J. Teleglobe

IV. Analysis of Customer Satisfaction with Wholesale Carriers by Category
- A. Overall Ranking
- B. Comparative Carrier Analysis
-- 1. Billing
-- 2. Provisioning
-- 3. Network
-- 4. Customer Service
-- 5. Sales Representatives
-- 6. Voice Products
-- 7. Data Products
-- 8. Voice Pricing
-- 9. Data Pricing

V. Detailed Analysis of Customer Satisfaction by Wholesale Carrier
- A. AT&T
- B. Deutsche Telecom
- C. France Telecom
- D. Global Crossing
- E. iBasis
- F. MCI
- G. Primus
- H. Sprint
- I. Telefonica
- J. Teleglobe

VI. Comparison of 2005 Scores to 2004, 2003, and 2002 Scores
- A. Industry
- B. AT&T
- C. Deutsche Telecom
- D. France Telecom
- E. iBasis
- F. MCI
- G. Primus
- H. Sprint
-I. Teleglobe

VII. Conclusions and Implications for the Global Wholesale Industry

Appendix


 
       
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