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U.S. Wholesale Long Distance:
Carrier Report Card 2007-2011

$1,950
 
   
 

ATLANTIC-ACM’s 11th study of the U.S. wholesale long distamce industry.

U.S. Wholesale Long Distance: Carrier Report Card 2007-2011 explores the traditional wholesale market as well as the emergence of the latest technologies. The report offers insight into the wholesale carriers through ratings by their customers. Wholesale providers will understand their market position with respect to areas such as billing, provisioning, network, customer service and pricing. Resellers will have access to carrier profiles detailing their product offerings as well as individual providers’ strengths and weaknesses.

This 150+ page report includes a detailed study of the wholesale voice and data markets.

$1,950

 
   
  WHO NEEDS THIS REPORT:  
 
  • Wholesale Providers
  • Long Distance Carriers
  • Metros
  • ILECs (especially RBOCs)
  • CLECs
  • Investment Community
  • Integrated Communications Providers (ICPs)
  • Internet Service Providers
  • Analysts
  • Consultants
 
   
  WHY YOU NEED THIS DATA:    
 
  • Know where the wholesale competition stands
  • Size the wholesale long distance market
  • Select a wholesale provider based on operational and financial performance
  • Assess opportunities to enter the wholesale long distance arena
 
   
  WHAT YOU GET:    
 
  • Industry Analysis Including:
    - History
    - Overall Trends
    - Sizing
    - Buying Decisions
    - Impact of Megamergers on Sector
  • Offerings by Provider
  • Scores/Rankings by Provider
  • Scores/Rankings by Category
  • Overall Industry Implications
  • Historic Benchmarking
 
   
  TABLE OF CONTENTS:    
 

Preface

I. Executive Summary

II. Overview of U.S. Wholesale Industry
- A. History of the Wholesale Industry
- B. Wholesale Market Sizing and Projections
- C. Wholesale Industry Influencing Factors
-- 1. Pricing
-- 2. Substitution
-- 3. Consolidation/Partnerships
-- 4. Regulation
-- 5. Demand Growth
-- 6. Capacity

III. Wholesale Customer Respondent Priorities &
Characteristics
- A. Portrait of the Respondents
- B. Relationship Duration
- C. Spending Allocation
- D. Customer Priorities

IV. Wholesale Carrier Descriptions & Product Offerings
-A. AT&T
-B. Global Crossing
- C. Level 3
- D. Qwest
- E. Sprint
- F. Verizon
- G. XO Communications

V. Categorical Analysis of Carriers by Their Customers
- A. Satisfaction by Customer Type
- B. Overall Comparative Analysis
- C. Comparative Analysis of Operational Categories
-- 1. Brand Reputation
-- 2. Sales Representatives
-- 3. Network
-- 4. Provisioning
-- 5. Customer Service
-- 6. Customer Interface
-- 7. Billing
- D. Comparative Analysis of Products
- E. Historical Product Scores

VI. Summary of Categorical Scores By Carrier
- A. AT&T
- B. Global Crossing
- C. Level 3
- D. Qwest
- E. Sprint
- F. Verizon
- G. XO Communications

VIII. Conclusions and Implications for the Wholesale Industry

Appendix: Other Carriers



 
       
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