Leading research consultancy and market diligence firm ATLANTIC-ACM delivered its 2015 Metro Wholesale Service Provider Excellence Awards on Monday, October 19 at the COMPTEL PLUS Fall 2015 Business Expo in San Francisco, California. The awards were based on more than 1,700 customer evaluations of metro area service providers for the 2015 edition of ATLANTIC-ACM’s Metro Wholesale Service Provider Report Card.
ATLANTIC-ACM President and Managing Partner Fedor Smith delivered the awards as follows:
- CenturyLink: ILEC Billing
- Verizon: ILEC Brand, Sales Reps, Service Delivery, Network Performance, Customer Service, Voice Value, and Data Value
- Cox: CLEC Data Value
- FPL FiberNet: CLEC Brand, Service Delivery, Network Performance, and Customer Service
- Inteliquent: CLEC Sales Reps, Billing, and Voice Value
Founded in 1991, ATLANTIC-ACM is the leading strategic advisory and market diligence firm to the communications and information industries. In addition to producing the industry’s principal customer satisfaction, benchmarking, market sizing and market opportunity studies, ATLANTIC-ACM assists corporate and private equity clients in evaluating strategic growth opportunities for successful investment, market entry, optimization and long-term planning. For more information, visit ATLANTIC-ACM’s website at www.atlantic-acm.com.