Fierce Telecom’s webinar “OTT Voice and Messaging: The Future of Telecom,” which aired Feb. 21st, and featured ATLANTIC-ACM VP Aaron Blazar, is now available for replay on demand at:
Facetime, Google Hangouts, click-to-call and free texting apps. When there is an app for everything and a phone becomes less of a “thing” and more of a capability embedded in something else, what does the future hold for providers of traditional telecom services?
Take just one look at any of the traditional telco’s earnings and it’s pretty easy to see POTS line revenues and subscribers continue to dwindle due to wireless voice substitution, the defection to a cable operator or, as is becoming more and more the norm, a movement to over the top (OTT) providers, where services are carried “over the top” of another carrier’s network, without the provider actively involved in the network’s operations. The openness and availability of the Internet, and its increasing bandwidth for fixed and mobile users, have made OTT possible, creating new, disruptive markets where application developers can compete. OTT voice and messaging give developers the ability to cost-effectively and efficiently incorporate calling and messaging into their end-user applications.
While there has been a fare share of failed OTT VoIP players, there have been success stories too, with OTT players like Pinger and Skype finding a growing niche. Plus it is no longer a stretch to expect hosted VoIP providers to get into the OTT game. What will this future look like and what can traditional telecom providers do to stay competitive – both for business and residential customers?
- When does OTT voice become the default service and at what point does the notion of “selling” dial tone become as archaic as a floppy disk?
- What’s the role of SMS in VoIP and how can they seamlessly deliver those services over a wireline and wireless-based phone.
- How can an OTT provider build a successful and profitable business model?
- Where do traditional telephone operators fit in and how can they profit from delivering or partnering with OTT VoIP players?
- What are the regulatory challenges in being an OTT VoIP provider?
- What are OTT providers doing to comply with 9-1-1 rules, including potential requirements to support text to 9-1-1?
Watch the webinar here: