As Google unveiled the first images of its self-driving car prototype, I could not help but notice its most prominent feature – the face across the front. This design element has suffered plenty in reviews and commentary, but I get
Historically, the wireless infrastructure value chain consisting of tower operators, fiber backhaul providers and neutral colocation facility providers has existed as three distinct provider groups. With increased consolidation in each of the infrastructure sectors, and increased focus on turnkey wireless …
ATLANTIC-ACM’s Business Connectivity Report Card is a study of enterprise customer satisfaction with telecom service providers and is part of our Report Card series of annual studies. Survey respondents generated well over 7,000 total carrier ratings in 2012 and 2013,
Although 1973 sounds like a long, long time ago, if we realise that 41 years ago this spring Robert Metcalfe conceived the first conceptual hints of what evolved into Ethernet while at MIT, the interval seems small.
After a decade …
In early April, I had the pleasure of participating in the NEDAS Forum event in New York City. The forum had attendees and speakers covering all aspects of the deployment value chain. From attending, it became clear that Manhattan has
ATLANTIC-ACM’s annual Report Card series collects thousands of service provider ratings from their customers. We publish several of these studies each year – all of them focusing on either wholesale or retail telecom sales and service – and they all …
I bought myself a 2014 present. My newest bracelet is black plastic and can tell me how many steps I’ve walked (2,551 by noon, without having yet made it to the gym), how many miles (1.6), how many flights of …
The fight for stateside wireless customers shifted from intense to very intense when regulators quashed AT&T’s planned purchase of T-Mobile in late 2011.
Break-up fees of $2 billion, plus required AT&T spectrum, helped T-Mobile grow its network and enhance its
It’s generally accepted that by the beginning of the next decade the machine-to-machine market, or, if you prefer, the larger-scope “Internet of things,” will have more connected devices than all other Internet connections combined. Even if that tipping point proves
Millions of dollars are lost every year due to delays in turning up telecom services. In addition to lost revenue, delays in service delivery result in unhappy customers at what is often a pivotal point in a new customer relationship. …
